Shipping policy
SHIPPING POLICY
A. Shipping Coverage
We currently ship across India to all serviceable pin codes. Availability of delivery is subject to courier network coverage.
B. Processing Time
Orders are typically processed and dispatched within [___] business days after order confirmation, excluding weekends and public holidays.
C. COD Orders
COD orders may be subject to phone/SMS verification prior to dispatch. Failure to complete the verification may result in cancellation of the order.
D. Delivery Timelines
Estimated delivery is 3-10 business days from dispatch, depending on the delivery location. Delivery timelines are estimates only and may vary due to courier delays, weather conditions, or other factors beyond [BRAND NAME]'s control.
E. Shipping Charges
Shipping charges, if any, will be displayed at checkout. [Free shipping on orders above ₹___ / Flat shipping fee of ₹xxxxx._
F. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp. You may also track your order through our Track Your Order page.
G. Failed Delivery Attempts
Our courier partners may make up to 2-3 delivery attempts. If delivery fails, the order may be returned to us and re-shipping charges may apply.
H. Undeliverable Areas
If a delivery location is not serviceable by our courier partners, we reserve the right to cancel the order and provide a full refund.
I. Customer Responsibility
Customers are responsible for providing accurate billing, shipping, and contact information. [BRAND NAME] shall not be liable for delays, failed deliveries, or additional costs arising from incorrect information provided by the customer.
J. Acceptance of Delivery
Customers are encouraged to inspect the package upon delivery and promptly report any visible damage or tampering.
K. Risk Transfer
Risk of loss and damage to products shall pass to the customer upon delivery.